Retail, Consumer goods, Fashion & luxury

FOR SATISFIED CUSTOMERS ALONG THE ENTIRE LIFECYCLE

Redefining Retail Experiences with Digital Innovation

The demands of the modern consumer are increasing constantly. To stay on top in the competitive global market, companies need to offer а seamless experience combined with excellent service, personalization and sophisticated loyalty programs. In sectors such as luxury goods, but also in the B2B market, the growing expectations of consumers and partners create the need for digital touchpoints that are connected to the stationary experience.

DIGITALL offers omni-channel solutions to help you generate and consolidate consumer data and connect the point of sale with eCommerce offerings, enabling a fully automated journey that includes billing, delivery updates and 24/7 (self-) service.

Adopting sales excellence as well as AI-driven processes and decision-making is critical to maintaining competitive advantage and staying ahead in terms of B2B partner management and revenue generation.

Reach your consumers across all channels with AI-based individual messages and services, and create engaging customer relationships to boost customer lifetime value.

Interested? Schedule a free introductory meeting with us:

we know you and your challenges

We understand the unique needs of the retail industry – our solutions cater to:

Fashion and Luxury Retailers

Providing premium, tailored shopping experiences and personalized loyalty strategies to meet high customer expectations.

Grocery Chains

Enhancing operational efficiency with optimized inventory management and real-time analytics to reduce waste and maximize profitability.

Consumer Goods Retailers

Strengthening customer loyalty through advanced segmentation and predictive analytics, delivering impactful campaigns that resonate.

Omnichannel Retailers

Creating seamless integration between online and offline shopping experiences, improving customer engagement and retention.

We have the solution for you

At DIGITALL, we’re here to transform your retail business with cutting-edge technology and innovative solutions tailored to meet the challenges of a fast-changing market. Here’s how we empower retailers to thrive:

Omnichannel Integration

Seamlessly connect your e-commerce platform and point-of-sale (POS) systems to gain a 360° view of your customers. By unifying online and offline data, you can:

Better understand customer behavior across all touchpoints.
Offer consistent and engaging shopping experiences, whether in-store, online, or via mobile.
Reduce friction in the buying process with real-time inventory visibility and customer insights.

Personalization Powered by AI

Deliver hyper-relevant, personalized experiences that resonate with your customers:

Leverage AI-driven insights to craft targeted marketing messages that boost engagement.
Recommend products tailored to individual preferences, increasing basket size and loyalty.
Use predictive analytics to anticipate customer needs and stay ahead of trends.

Sales Optimization

Drive higher conversion rates and maximize revenue with data-driven tools designed to streamline your sales processes:

Empower your in-store associates with real-time data to offer personalized service.
Optimize pricing and promotions with actionable insights derived from customer analytics.
Improve the customer journey through advanced UX strategies and performance monitoring.

success in numbers

Successfully implemented location-focused projects across various industries, solving diverse challenges:

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Accelerated expansion through optimized partner and location matching, using mapping and data analysis tools by

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Reduced contract signing and finalization times with digital signature integration, improving speed to market by

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Consolidated data-driven insights in a single system, leading to increased successful site selections and better franchise performance by

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Ready to revolutionize your business? Let’s make it happen together.

With DIGITALL’s solutions, you don’t just adapt to the future of retail – you lead the way.

Stephan Friedlein
VP Global Alliance Salesforce