Streamline Your Digital Operations With DIGITALL as your ServiceNow Partner

Scale fast. Adapt even faster.

Transform your business processes with ServiceNow and DIGITALL.

ServiceNow helps you digitalize and automate your IT and business processes to a next level of efficiency. As a partner of ServiceNow, we combine our in-depth expertise with high customization capabilities to deliver solutions that integrate seamlessly with your existing systems.

Get the most out of your ServiceNow technology with DIGITALL.

Integrating Centralized Management with Automation and Visibility

INCREASED EFFICIENCY & PRODUCTIVITY

Proactively addressing potential issues means less downtime and more consistent service levels.

COST REDUCTION

Preventing problems or solving them early can be far less expensive than dealing with the fallout of major failures.

ENHANCED CUSTOMER SATISFACTION

Customers experience fewer disruptions and enjoy faster, more reliable services.

EMPLOYEE SATISFACTION

Ease of use and streamlined workflows help employees embrace transformation and to focus on more strategic, value-adding activities.

Here is how we can support your company along its ServiceNow journey

CUSTOMER SERVICE MANAGEMENT (CSM)

CSM delivers consistent and personalized customer experience across all channels and touchpoints, making it ideal for any business that wishes to optimize their customer experiences.

FIELD SERVICE MANAGEMENT (FSM)

FSM is the coordination of field service operations. This includes scheduling, dispatching, labor tracking, skill-, spare parts management and invoicing.

IT SERVICE MANAGEMENT (ITSM)

ITSM helps organizations manage IT infrastructure and services, including incident management, problem management, change management, and asset management.

IT OPERATIONS MANAGEMENT (ITOM)

ITOM provides invaluable support in managing the performance and availability of IT infrastructure and services, including networks, servers, and applications.

INTEGRATED RISK MANAGEMENT (IRM)

IRM on the ServiceNow platform helps you to implement a governance, risk and compliance (GRC) strategy. Automated workflows across the enterprise reduce costs, increase productivity and visibility.

OUR SUCCESS STORIES

Learn how we supported our customers in different focus sectors with the implementation of ServiceNow.

 

FSM in Electricity/ Utility

Discover how ServiceNow and DIGITALL transform the  slow, costly FSM of an energy provider into a model of efficient change management and enhanced productivity.

CSM in Property Management

Unification of all networks and systems, handling large case volumes faster and more efficiently for Property Management provider.

OUR SERVICES

With our extensive industry expertise in the various applications offered by ServiceNow we can create a customized ServiceNow configuration from scratch, tailored to your IT and operational goals. Our consulting team at DIGITALL consists of seasoned experts who possess in-depth knowledge of legal, business, and technical aspects. We can evaluate any potential obstacles to achieving your desired outcome and provide a comprehensive strategy to meet your company’s needs.

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Whether your organization is considering implementing ServiceNow for the first time or upgrading its existing deployment, our DIGITALL team can help. We will evaluate your assets and suggest the best approach to deploying ServiceNow products based on your business processes and use case. Our team will then create a step-by-step plan for seamlessly integrating your existing software applications onto the ServiceNow platform to ensure a smooth transition.

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Our DIGITALL team of experienced developers will work with you to build custom applications on top of the ServiceNow platform and tailor them to your organization’s unique requirements and goals. Whether you want to enhance your branding or incorporate specific widgets and features, we will review your needs and transform your ideas into a finished product.

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We at DIGITALL offer a wide range of services related to ServiceNow, including flexible support that can be extended to cover 24/7 or all-around-the-clock operations, depending on your business needs. Whether you require a dedicated team to serve your unique needs or a flexible service delivered by a skilled shared support team, we got you covered. Our team leverages internationally recognized best practices and can successfully manage and resolve any issue, regardless of its complexity.

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If you have the capabilities to manage your ServiceNow configuration in-house but need a reliable partner to provide you with the necessary licenses, we at DIGITALL are here for you. Licensing can be a complex and intricate process that requires a thorough knowledge of the latest policies and regulations around users, their numbers, access management, and more. Therefore, our expert team can facilitate the procurement process by providing you with the most suitable licenses.

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Interested?

Let’s discuss your requirements – Schedule a consultation now.