Digital technologies and AI are reshaping how businesses operate, engage with customers, and drive growth. No matter where you are on your digital journey, we’re here to empower your organization with cutting-edge technology, automation, and innovation to excel in all your business operations.
Whether you’re looking to unify sales, service, marketing, and commerce, create exceptional customer experiences, optimize workflows, redesign service delivery, or boost employee productivity, we guide you every step of the way. By leveraging industry-leading platforms and our deep expertise, we craft strategies tailored to your unique needs.
Let’s work together to harness digital solutions that elevate customer engagement, drive sales, boost efficiency, and fuel your business’s success.
Elevate your sales, marketing, and service efforts by leveraging AI-driven customer intelligence and cloud-based technologies. With Salesforce, the leading CRM platform, you can connect your marketing, sales, service, and commerce, centralize your data, and create seamless experiences across channels. As a leading Salesforce implementation partner and authorized reseller since 2014, we offer a full range of Salesforce licenses and expertise, ranging from Sales Cloud to Marketing Cloud, and beyond. Let us help you digitalize your business and unlock the full potential of your Salesforce solutions in the following areas:
• SALES
• CUSTOMER SERVICE
• B2B & B2C COMMERCE
• MARKETING
• AI-POWERED MARKETING INTELLIGENCE
• INDUSTRY ORIENTED SOLUTIONS
• AI-SUPPORTED ANALYSIS
Unleash the power of automation and AI to optimize your digital workflows, elevate user experience, accelerate digitalization and transform your organization. At the forefront of this transformation is ServiceNow, a comprehensive cloud-based platform equipped with advanced modules and technology for automating tasks and boosting productivity. As a Reseller, Consulting & Implementation and Service Provider of ServiceNow, we help you harness the platform’s full potential, align it seamlessly with your business goals and scale fast to meet your needs. Our expertise:
• IT SERVICE MANAGEMENT (ITSM)
• IT OPERATIONS MANAGEMENT (ITOM)
• CUSTOMER SERVICE MANAGEMENT (CSM)
• FIELD SERVICE MANAGEMENT (FSM)
• INTEGRATED RISK MANAGEMENT (IRM)
Expand your technological capabilities, expertise and resources with us as your technology partner. Our highly qualified experts bring in-depth knowledge of various technologies and methodologies and deliver the right solution for your business needs quickly and efficiently.
• CUSTOM SOFTWARE DEVELOPMENT
• PROGRAMMING SKILLS
• DEVELOPMENT BEST PRACTICES & TOOLS
• CUSTOMIZATION & INTEGRATION
We support you on every step of your journey, from consulting to implementation and ongoing support. Our global team of seasoned experts and consultants will cater to your digital needs.
With our extensive industry expertise in the various applications offered by our partner automation platforms we can create a customized configuration from scratch, tailored to your IT and operational goals. Our consulting team at DIGITALL consists of certified experts with in-depth knowledge of business and technical aspects. We can evaluate potential obstacles to achieving your desired outcome and provide a comprehensive strategy to meet your company’s needs.
Whether your organization is considering implementing one of our partner automation platforms for the first time or upgrading its existing deployment, our DIGITALL team can help. We will evaluate your assets and suggest the best approach to deploying solutions based on your business processes and use case. Our team will then create a step-by-step plan for seamlessly integrating your existing software applications onto the new platform to ensure a smooth transition.
Our DIGITALL team of experienced developers will work with you to build custom applications on top of the existing automation platforms and tailor them to your organization’s unique requirements and goals. Whether you want to enhance your branding or incorporate specific widgets and features, we will review your needs and transform your ideas into a finished product. We provide you with the right expertise and resources to further develop your solutions and leverage their innovative potential.
We at DIGITALL offer a wide range of services related to our partner automation platforms, including managed services for maintenance and flexible support that can be extended to cover 24/7 or all-around-the-clock operations, depending on your business needs. Whether you require a dedicated team to serve your unique needs, or a flexible service delivered by a skilled shared support team, we got you covered. Our team leverages internationally recognized best practices and can successfully manage and resolve any issue, regardless of its complexity.
As authorized resellers of Salesforce and ServiceNow, we can provide you with valuable insights and expertise to help you find the right solution. We also offer competitive pricing and license optimization to help you get the most out of your Salesforce or ServiceNow licenses from a single source. Licensing can be a complex and intricate process that requires a thorough knowledge of the latest policies and regulations pertaining to users, their numbers, access management, and more. Therefore, our expert team can simplify the procurement process by offering you the most suitable licenses.
David Laux
CEO of DIGITALL
Radoslav Bratanov
Senior Vice President GTM
Patrick Schäfer
Senior Vice President GTM
Petar Dushanov
Senior Vice President ServiceNow & Software Engineering
Raphael Lorch
Senior Vice President Salesforce
Diana Mirleva
Vice President Strategic Alliances & Resell I ServiceNow